Privacy Policy

Our Privacy Policy was last updated on 03/11/2025.

BACKGROUND:

 

Time to grow at home understands that your privacy is important to you and that you care about how your personal data is used. I respect and value the privacy of everyone who visits this website, timetogrowathome.co.uk (“My Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with my obligations and your rights under the law.

 

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested when you submit your details via my website, Facebook lead form, or any sign-up form to receive free resources, updates, or offers.

1. Information About Us

My Site is operated by Time to grow at home, a sole trader, registered in England in the United Kingdom.

Business name: Time to Grow at Home

Business type: Sole trader

 

Registered Address: Lower Quay, Johns Road, Fareham, PO16 0SB.

VAT number: N/A.

Data Protection Officer: Terri Booker.

Email address: terri@timetogrrowathome.co.uk.

Telephone number: N/A.

Postal address: Lower Quay, Johns Road, Fareham, PO16 0SB.]

Representative: As above.

Email address: As above.

Postal address: As above.

I am regulated by N/A.

I am a member of N/A

BASICALLY...

“Personal Information” is information someone can use to identify you.

2. What Does This Policy Cover?

This Privacy Policy applies only to your use of my site and related marketing forms (including Facebook Lead ads). My Site may contain links to other websites. Please note that I have no control over how your data is collected, stored, or used by other websites, and I advise you to check the privacy policies of any such websites before providing any data to them.

3. What Is Personal Data?

Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

 

4. What Are My Rights?

Under the Data Protection Legislation, you have the following rights, which I will always work to uphold:

a)            The right to be informed about my collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact me to find out more or to ask any questions using the details in Part 12.

b)            The right to access the personal data I hold about you. Part 11 will tell you how to do this.

c)            The right to have your personal data rectified if any of your personal data held by me is inaccurate or incomplete. Please contact me using the details in Part 12 to find out more.

d)            The right to be forgotten, i.e. the right to ask me to delete or otherwise dispose of any of your personal data that I hold. Please contact me using the details in Part 12 to find out more.

e)            The right to restrict (i.e. prevent) the processing of your personal data.

f)             The right to object to me using your personal data for a particular purpose or purposes.

g)            The right to withdraw consent. This means that, if I am relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

h)            The right to data portability. This means that, if you have provided personal data to me directly, I am using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask me for a copy of that personal data to re-use with another service or business in many cases.

i)              Rights relating to automated decision-making and profiling. I do not use your personal data in this way.]

For more information about my use of your personal data or exercising your rights as outlined above, please contact me using the details provided in Part 12.

It is important that your personal data is kept accurate and up-to-date. If any of the personal data I hold about you changes, please keep me informed as long as I have that data.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about my use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. I would welcome the opportunity to resolve your concerns myself, however, so please contact me first, using the details in Part 12.

5.  What Data Do You Collect and How?

Depending upon your use of my site, I may collect and hold some or all of the personal and non-personal data set out below, using the methods also set out. I do not collect any special category or ‘sensitive’ personal data or personal data relating to children, or data relating to criminal convictions and/or offences. I also confirm that I do not use analytics or similar tracking technologies on my site.

Data Collected

How [We] OR [I] Collect the Data

Identity Information, including Name and e-mail address.

When you submit a Facebook Lead Form, sign up to receive a free guide, subscribe to my newsletter, or contact me via my website.

Contact information, including e-mail address.

When you submit a Facebook Lead Form, sign up to receive a free guide, subscribe to my newsletter, or contact me via my website..

Business information N/A.

Payment information, including card numbers, bank account details.

If you purchase any paid products or services, payments are processed securely via third-party providers (e.g., PayPal or Stripe). I do not collect or store card details..

Profile information, including preferences, interests

When you interact with my emails, forms, or surveys.

Technical information, including. IP address, browser type, operating system

May be collected automatically by my email marketing service (Brevo) for security and analytics.

Data from third parties N/A.

6.  How Do You Use My Personal Data?

Under the Data Protection Legislation, I must always have a lawful basis for using personal data. The following describes how I may use your personal data, and my lawful bases for doing so:

What I Do: Send your requested free guide or information

What Data I Use: Name, email

My Lawful Basis: Consent

What I Do: Send email updates, newsletters, or offers

What Data I Use: Name, email.

My Lawful Basis: Consent (you may unsubscribe anytime).

What I Do: Process payments for digital products or services

What Data I Use: Payment details (via PayPal/Stripe).

My Lawful Basis: Contract.

What I Do: Communicate with you for customer support

What Data I Use: Name, email.

 My Lawful Basis: Legitimate interest

.

What I Do: Improve content and marketing

 What Data I Use: Interaction and technical data

.My Lawful Basis: Legitimate interest.

With your permission and/or where permitted by law I may also use your personal data for marketing purposes, which may include contacting you by email with information, news, and offers on my products. You will not be sent any unlawful marketing or spam. I will always work to fully protect your rights and comply with my obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt out. I will always obtain your express opt-in consent before sharing your personal data with third parties for marketing purposes, and you will be able to opt out at any time.

I use the following automated systems [s] for carrying out certain kinds of decision-making. If at any point you wish to query any action that I take on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the Data Protection Legislation gives you the right to do so. Please contact me to find out more using the details in Part 12.

·         The following automated decision-making method(s) may be used:

o   I will only send marketing emails if you have opted in. You can opt out at any time by clicking “unsubscribe” in any email or by contacting me directly.

 

. The following automated profiling may take place:

o   I use Brevo as my email marketing platform. Brevo processes data on my behalf in compliance with GDPR.
Brevo’s Privacy Policy: https://academy.brevo.com/privacy

I will only use your personal data for the purpose(s) for which it was originally collected unless I reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If I do use your personal data in this way and you wish me to explain how the new purpose is compatible with the original, please contact me using the details in Part 12.

If I need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, I will inform you and explain the legal basis which allows me to do so.

In some circumstances, where permitted or required by law, I may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.

7. How Long Will You Keep My Personal Data?

I will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):

Type of Data: Identity Information, including Contact data (name, email).

How Long [We] OR [I] Keep It: Until you unsubscribe or request deletion.

Type of Data: Contact information, including name and email

How Long [We] OR [I] Keep It: Until you unsubscribe or request deletion.

Type of Data: Business information .N/A

Type of Data: Payment information

How Long [We] OR [I] Keep It: As required for accounting and tax (typically 6 years).

Type of Data: Profile information N/A

Type of Data: Technical information

How Long [We] OR [I] Keep It: Up to 12 months for analytics and security purposes.

8. How and Where Do You Store or Transfer My Personal Data?

I will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

I will only store your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.

I will only store or transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office.

The security of your personal data is essential to me, and to protect your data, I take a number of important measures, including the following:

·         limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;

·         procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data), including notifying you and/or the Information Commissioner’s Office where I am legally required to do so;

If any data is transferred outside the UK, I ensure it is protected under GDPR-compliant safeguards, such as Brevo’s EU data protection framework.

Security measures include:

·         Restricted access to authorised personnel only

·         Encrypted data storage

·         Secure third-party processors (e.g., Brevo, PayPal, Stripe).

9. Do You Share My Personal Data?

I will not share any of your personal data with any third parties for any purposes, subject to the following exception[s].

If I sell, transfer, or merge parts of my business or assets, your personal data may be transferred to a third party. Any new owner of my business may continue to use your personal data in the same way(s) that I have used it, as specified in this Privacy Policy.

In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if I am involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

 

Recipient Brevo.

Activity Carried Out: Email marketing automation and contact management.

Sector Marketing software.

Location EU (France).

Recipient PayPal / Stripe

Activity Carried Out: Secure payment processing

Sector Financial services

Location Global

Recipient Meta (Facebook)

Activity Carried Out: Lead form data collection

Sector Social media advertising

Location Global

 

If any of your personal data is shared with a third party, as described above, I will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, my obligations, and the third party’s obligations under the law, as described above in Part 8.

If any personal data is transferred outside of the UK, I will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Part 8.

If I sell, transfer, or merge parts of my business or assets, your personal data may be transferred to a third party. Any new owner of my business may continue to use your personal data in the same way(s) that I have used it, as specified in this Privacy Policy.

In some limited circumstances, I may be legally required to share certain personal data, which might include yours, if I am involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

10. Can I Withhold Information?

You may access certain areas of My Site without providing any personal data at all. However, to use all features and functions available on My Site you may be required to submit or allow for the collection of certain data to receive my free resources or updates, you’ll need to provide your name and email address.

11. How Can I Access My Personal Data?

If you want to know what personal data I have about you, you can ask me for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 12. To make this as easy as possible for you, a Subject Access Request Form is available for you to use. You do not have to use this form, but it is the easiest way to tell me everything I need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover my administrative costs in responding.

I will respond to your subject access request within one month and, in any case, not more than one month of receiving it. Normally, I aim to provide a complete response, including a copy of your personal data, within that time. In some cases, however, particularly if your request is more complex, more time may be required, up to a maximum of three months from the date I receive your request. You will be kept fully informed of my progress.

13. Changes to this Privacy Policy

I may review and update this Privacy Policy from time to time to ensure continued compliance with the law and best practice. This may be necessary, for example, if the law changes or if I change my business in a way that affects personal data protection.

Any changes will be immediately posted on My Site, and you will be deemed to have accepted the terms of the Privacy Policy on your first use of My Site following the alterations. I recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 20/10/2025.

14.  Attribution This Privacy Policy has been created using a document template from www.simply-docs.co.uk.

DEFINITIONS

“Personal Information” is information someone can use to identify you.